You can make a request to reissue your password.
Asahi Net will confirm your registered information based on your request and reissue your password within about one business day.
The new password will be sent to you via simple registered mail or home delivery service.
If the ID is a mail ID, Asahi Net will send your new password to your Asahi Net email address (i.e., @asahi-net.or.jp or @asahinet.jp).
After your password has been reissued, the old password will become invalid. Until you receive your new password, all services (internet connection, sending/receiving emails, etc.) using the corresponding ID will become unavailable.
When you receive your new password, please change the password for your router/modem and mailer too. In that case, you may be separately required to enter the user name and the password for accessing your devices.
The Required fields are mandatory.
E.g., Asahi, Taro
E.g., 1990/1/1
E.g., 090-1234-5678
Address
E.g., Chuo-ku, Ginza
E.g., 4-12-15
E.g., Kabukiza Tower 21F
E.g., ab4t-ash
What is Asahi Net ID?See the following page for details on Asahi Net ID (forms and purposes).
Asahi Net ID
E.g., asahi.taro@asahinet.jp
Handling of Personal Information
Asahi Net handles personal information of members and customers appropriately as stated in the following.
Please read and agree to the following.
Asahi Net Handling of Personal Information
The purpose of using your personal information for this request procedure applies to the following section of the Asahi Net Handling of Personal Information.
(i) Personal information of customers written under 2. Purpose of use.
*All charges shown on this page include tax.